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Shipping/Billing

Billing

What Payment Options are available?

We currently accept Amazon Payments, American Express, Discover, JCB, MasterCard, PayPal, and Visa.  

Does Found! charge sales tax?
Yes, we charge sales tax to customers who live in the state of Georgia. We are required by law to charge sales tax where we have a physical presence.

What about Gift Cards?
We accept are happy to accept gift cards, including those periodically issued by us. No worries, even cards issued by us don't expire!

Shipping

Where do you ship?

We ship Found! Exclusives all over the U.S.
International shipping is currently available only on select products and some Partner Brands (see above).

How much is shipping?
Add the desired items to your cart, and enter your zip code/location to see your shipping costs.

How long does shipping take? What are your shipping methods?
We ship via USPS. Please allow 1-3 business days for orders to be processed after your purchase is complete.

Domestic Shipping (within the USA)

  • Standard Shipping (USPS First Class and Priority): 5-10 business days
  • Express Shipping (USPS Express Mail): 2-3 business days

International Shipping (varies per country)

  • First Class International: 3-5 weeks (customs processing times vary)
  • Priority International: 10-15 business days (customs processing times vary)

I live outside the U.S. Will I be charged additional customs fees or taxes?
That's highly likely. We do not pre-pay import fees or taxes, so please see the duty calculator for country to determine what your fees may be.

Can I track my order?
Once your order has been shipped, you will receive an email with a USPS tracking link. Please allow 24-48 hrs for the link to activate.

For international orders:
Once the packages leaves the US, the tracking links may not update but the package is still on its way.